Candoo Crew India (“we”, “us”, or “our”) provides property care, facility, auto care and car cleaning services. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, request a quote, book a service or otherwise interact with us.
1. Information we collect
We may collect the following types of information:
- Contact details — name, phone number, email address and property or site address you provide when filling out a quote or booking form.
- Service information — details about your property, vehicle, preferred service dates and any special instructions.
- Usage data — pages visited, device type, browser and approximate location collected through cookies and analytics tools to improve our website.
- Communication records — messages, calls or emails you exchange with our crew or support team.
2. How we use your information
We use the information we collect to:
- Respond to enquiries and provide accurate service quotes.
- Schedule, deliver and manage cleaning, maintenance, auto care and staffing services.
- Communicate with you about bookings, changes and follow-ups.
- Improve our website, services and customer experience.
- Comply with legal obligations and protect our rights.
3. Sharing your information
We do not sell your personal information. We may share it only with:
- Our crew and service partners who need your site or vehicle details to perform the requested work.
- Service providers such as hosting, analytics and communication platforms that help us run our business.
- Legal authorities when required by law or to protect our rights and safety.
4. Data security
We use reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your rights
You may have the right to:
- Access, update or correct your personal information.
- Request deletion of your personal information, subject to legal requirements.
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at info@candoo.in.
6. Cookies and tracking
Our website may use cookies and similar technologies to understand how visitors use the site and to improve functionality. You can control or disable cookies through your browser settings.
7. Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review it periodically.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Candoo Crew India
Email: info@candoo.in
Phone: +91 98765 43210